Rate Limit

To manage the overall performance, stability, and fairness of our API system, we have rate limiting in place on API requests. This restricts the maximum number of requests allowed on the API at the account level.

Rate Limit Details:

Limit:

Combined Limit for all APIs (Equal to CPS assigned on the account trunks).
For Example - If CPS is 3, the rate limit will be 3 requests per second

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Please note that exceeding this limit will result in requests being rejected.

Error Code and Message:

Error CodeMessage
429Too Many Requests

Sample Response

{ "success": "false", "message": "Too many requests." }

Action Required:

To ensure a smooth and uninterrupted service, we recommend that you review your API usage and make necessary adjustments to comply with the rate limit.

If you anticipate requiring a higher rate limit for your account, please reach out to your account manager. We are committed to assisting you throughout this process.