Sample Request

curl --request POST \
     --url https://api-smartflo.tatateleservices.com/v1/dialer/store-disposition
     --header 'accept: application/json' \
     --header 'content-type: application/json'

📘 Important!

Before we begin, note that the * sign denotes the mandatory variables in each table.

Request Variables (Body Params)

The following parameter is required to update disposition detail:

Variable Name	Description	Data Type
disposition_status*	Id of the disposition status	string
sub_disposition_status	Id of the sub-disposition status in case of parent disposition	string
unique_id	Id of the call for which disposition details have to be stored	string
disposition_note	Optional Comment/Note to be added while storing disposition	string
play_agent_call_patch_music	Once the agents log in and the session call is connected, the agent should hear the set recording in a loop until the customer call is patched through. Once the disposition is updated and the agent’s status changes to "ready," the message will begin playing again, continuing in this cycle until the agent logs out.	string

Response Variables

The response returned is as following:

Variable Name	Description	Data Type
Success	The request success status, the possible values are: True (default) for success. False for failure.	Boolean
Message	The message corresponding to the success status. For example, in 400 Response where the "success" variable pops as True, the message displayed is shown here.	String