Sample Request
curl --request POST \
--url https://api-smartflo.tatateleservices.com/v1/dialer/store-disposition
--header 'accept: application/json' \
--header 'content-type: application/json'📘 Important!
Before we begin, note that the * sign denotes the mandatory variables in each table.
Request Variables (Body Params)
The following parameter is required to update disposition detail:
Variable Name | Description | Data Type |
|---|---|---|
disposition_status* | Id of the disposition status | string |
sub_disposition_status | Id of the sub-disposition status in case of parent disposition | string |
unique_id | Id of the call for which disposition details have to be stored | string |
disposition_note | Optional Comment/Note to be added while storing disposition | string |
play_agent_call_patch_music | Once the agents log in and the session call is connected, the agent should hear the set recording in a loop until the customer call is patched through. Once the disposition is updated and the agent’s status changes to "ready," the message will begin playing again, continuing in this cycle until the agent logs out. | string |
Response Variables
The response returned is as following:
Variable Name | Description | Data Type |
|---|---|---|
Success | The request success status, the possible values are: True (default) for success. False for failure. | Boolean |
Message | The message corresponding to the success status. For example, in 400 Response where the "success" variable pops as True, the message displayed is shown here. | String |