Initiate Click to Call Support

post

https://api-smartflo.tatateleservices.com/v1/click_to_call_support

This API allows you to initiate click to call support.

Recent Requests

Time	Status	User Agent
Retrieving recent requests…

Loading…

Body Params

customer_number

string

required

The number of the customer who will receive call. The customer number must be between 10 and 15 digits. For example, 9999888877.

customer_ring_timeout

integer

Time in seconds to ring the customer's number before stopping. Minimum: 10 seconds, Maximum: 30 seconds. Defaults to 30 seconds if not specified.

caller_id

string

This request uses the DID number (Format Ex- 9180694XXXXX) to initiate the call, if it is pre-configured and valid under your account.

async

int32

enum

required

Defaults to 1

Make multiple calls simultaneously, i.e don't wait for agent to pick up the call before sending back the response (Set default value to 1)

Allowed:

api_key

string

required

The API Key for authentication and also to determine the destination for the call. Note that the Click to call API key is generated for a specific agent, department etc.

custom_identifier

string

Note: The parameter name is flexible and can be modified based on the specific use case.

call_timeout

int32

With the help of this request variable you can limit the time of the call. Call will auto disconnect after provided seconds have been reached in call duration.

Responses

Language

Loading…

Response

Click Try It! to start a request and see the response here! Or choose an example:

application/json

200200

400400