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Home Guides API Reference Release Notes

Home Guides API Reference Release Notes

Introduction

Getting Started
Dashboard
Business Information
Profile
Change Password
Sign Out

Services

Services Overview

reporting

Reporting Overview

SETTINGS

Settings Overview

INTERACTIONS

Onboarding Guide
Template Management
Permission to Users

OVERVIEW OF DIALER AGENT PANEL

Inbound Calls
Call Operations
Call Disposition
Call Detail Records
Manual Dial
Schedule Calls
View Agent Script
Update Lead Data
Availing Breaks

Dialer integration

Customer Connector CRM
Salesforce CRM
Zendesk CRM
Leadsquared CRM
Freshsales CRM
ZOHO CRM

smartflo softphone

Softphone/Webphone chrome extension
Smartflo Softphone Mac
Smartflo Softphone Windows
Softphone on Android phone

third party app integration

Integrations Overview

users

Users
All Users
Pending Users

miscellaneous documentation

Cause Codes
Click to Call and Service Management App
Smartflo Microsoft Azure AD
Webhook Integration with Google Sheets
Notification Based WhatsApp Setup Guide

call detail records

Overview
Incoming
Click To Call
Broadcast
Dialer

LIVE OR ACTIVE CALLS

Active Calls

WebHook

Webhook

API Dialplan

API Dialplan

Policies

Data Retention Policy

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Click to Call Support API

Here is the video illustrating the procedure of creating Click to Call Support API.

Updated 11 months ago