We are committed to providing you with prompt support. Please follow the steps below to raise a service request based on your account activation period.

How to Raise a Service Request (SR)

We are committed to providing you with prompt support.
Please follow the steps below to raise a service request based on your account activation period.

📞 For the first 30 days after Activation

Call Support Desk Number:
📱 08069427223 (From 10 AM to 7 PM, Monday to Saturday)

This is a missed call service to generate a ticket.
Our team will call you back to address your issue.

During off-hours:
Please follow the DBCH (Do Big Cloud Hub) process described below.

⏳ After 30 days of Activation

You can raise a Service Request through any of the following channels:

Email: [email protected]
Call: 📞 1800 266 1515
DBCH / Self Care Portal: https://dobigcloudhub.ttns.in

💻 Steps to Raise a Ticket on DBCH Portal

Login to the DBCH Portal:
- Go to https://dobigcloudhub.ttns.in
- Login with your User ID and Password (sent to you from [email protected]).
Navigate to Support:
- Click on the ‘Support’ tab from the left menu.
- Then click on ‘View Ticket’.
Raise a New Ticket:
- Click on the ‘+’ sign to raise a new ticket.
Fill Mandatory Details:
- Complete all required fields in the ticket form.
Submit:
- Click on the ‘Submit’ button once all details are updated.
Ticket Confirmation:
- A unique ‘Ticket ID’ will be generated. Please keep this for your reference.

✅ Thank You!
We appreciate your trust in us.
For more information, visit www.tatatelebusiness.com.