Update Lead Data
The Smartflo portal allows agent to update lead data. This operation can be done in the following cases:
- When the agent receives a call.
- When the agent makes the outbound call, irrespective of the Dial Method.
- Enter the new data in the required fields and click on Update Info to make changes in the Lead Data.
Note: If the admin has not enabled Update Info settings, then the agent will not be able to update the lead details.
Updated over 1 year ago