Installation & Setup

🌐 Chrome Extension

Follow these steps to get started with the Smartflo Softphone Chrome Extension app:

Step 1: Open Chrome Web Store, search for the Smartflo softphone and click on the Smartflo Softphone extension.

Step 2: Click Add to Chrome button.

Step 3: A confirmation notification will pop up. Click on Add extension to add Smarflo softphone to Chrome.

Step 4: Open Chrome, press the extension icon and click on Smartflo Softphone to open the app.

Step 5: Enter the smartflo user's Username and Password and click on Login.

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Note: The Agent extension should be enabled.

Step 6: Now you can start calling.

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💻 Mac App

Follow the below steps to start using the Smartflo softphone app for Mac:

Step 1: Login to Smartflo account using your Username and Password.

Step 2: Click on the Downloads section on the bottom left side navigation panel.

Step 3: Download and install Smartflo Softphone for Mac.

Step 4: Enter the smartflo user's Username and Password and click on Login.

📘

Note: The Agent extension should be enabled.

Step 5: Now you can start calling.

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🖥️ Windows App

Follow the below steps to start using the Smartflo softphone app for Windows:

Step 1: Log in to your Smartflo account using your Username and Password.

Step 2: Click on the Downloads section in the left side navigation panel.

Step 3: Download and install the smartflo softphone for Windows.

Step 4: Enter the smartflo user's Username and Password and click on Login.

📘

Note: The Agent extension should be enabled.

Step 5: Now you can start calling.

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📱 Android App

🚧 Our apps will soon require Android 12 or above. Please update your OS for uninterrupted access.

Follow the below steps to start using the Smartflo softphone Mobile app:

Step 1: Open Android Play Store, search for the Tata Tele Smartflo Softphone and click on the Smartflo Softphone app.

Step 2: Click Install.

Step 3: Log in to your Smartflo account using your username and click NEXT.

Step 4: Enter your account password and click SUBMIT.

Step 5: A permission notification will pop up. Click on Grant to permit access to the telephone and microphone.

Step 6: Click on While using the app to authorize Smartflo Softphone to record audio during the call.

Step 7: Click on Allow to authorize Smartflo Softphone to make and manage phone calls.

Step 8: Click on OK to allow Smartflo Softphone to set up a VPN connection.

Step 9: Now you can start calling.

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📱 iOS App

🚧 Our apps will soon require iOS 18 or above. Please update your OS for uninterrupted access.

Follow the below steps to start using the Smartflo softphone Mobile app:

Step 1: Open Apple Store, search for the Tata Tele Smartflo Softphone and click on the Smartflo Softphone app.

Step 2: Click Install.

Step 3: Log in to your Smartflo account using your username and click NEXT.

Step 4: Enter your account password and click LOGIN.

Step 5: Click on Allow to permit access to the microphone.

Step 6: Click on Allow to authorize Smartflo Softphone to send notifications.

Step 7: Click on Allow to authorize Smartflo Softphone to find devices on local networks.

Step 8: Click on Continue to allow Smartflo Softphone to Access phone contacts.

Step 9: Now you can start calling.

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