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Getting Started With APIs

Introduction to APIs
Authentication Using Tokens
Rate Limit

Authentication

Generate a Tokenpost
Terminate a Tokenpost
Refresh a Tokenpost

Users

Create Userpost
Fetch Multiple Usersget
Delete Userdel
Fetch Single Userget
Patch a Userpatch

Auto-Attendant

Create an Auto Attendantpost
Fetch Details of an Auto Attendantget
Update an Auto Attendantput
Delete an Auto Attendantdel
Fetch List of Auto Attendantget

Number

Block a Numberpost
Update a Blocked Numberput
Delete a Blocked Numberdel
Fetch List of Blocked Numbersget
Fetch List of My Numbersget
Update My Numberput

Broadcast

Create a Broadcastpost
Start a Broadcastget
Pause a Broadcastget
Resume a Broadcastget
End a Broadcastget
Fetch details of a Broadcastget
Update a Broadcastput
Delete a Broadcastdel
Fetch Lists of Broadcastget

Leads & Lists

Leads
Lead List
DND Lead
DND List

Voice

Hangup a Callpost
Add a note to a callpost
Update a note against a callput
Delete a note against a calldel
Fetch notes against customer Numberget
Call Operationspost
Call Detail Recordsget
Initiate Click to Call post
Initiate Click to Call Supportpost
Fetch details of active callsget

Contact

Create a new contact grouppost
Update a contact groupput
Delete a contact groupdel
Fetch list of groupsget
Add contact in contact grouppost
Update contact in contact groupput
Delete contact in contact groupdel
Fetch list of all contactsget
Fetch Status of Bulk Uploadget
Bulk Contacts in Contact Grouppost

Dialer

General
Agent Script
Break List
Campaign
Disposition List
Disposition Status
Inbound Queue
Pause Code
Quick Transfer List
Quick Transfer Number
Skill List
- Fetch List of Skill Listsget
- Fetch a particular skill listget
Schedule Call Back

DEPARTMENT

Create a departmentpost
Update details of departmentput
Delete a departmentdel
Fetch details of all departmentsget

IVR

Create IVRpost
Update IVRput
Delete IVRdel
Retrieve IVRget

SYSTEM RECORDING

Create a system recordingpost
Status of Recording Uploadget
Fetch details of all recordingsget

SCHEDULE CALLS

Create a schedule callpost
Update details of schedule callput
Delete a scheduled calldel
Fetch details of all schedule callsget

TIME GROUP

Create a Time Grouppost
Delete a Time Groupdel
Fetch details of all Time Groupget

smartflo-base-api-config

/v1/auth
/v1/recording
- Create a system recordingpost
/v1/recording
- Create a system recordingpost
/new-endpoint
- getget
- putput
/v1/auth/login
- Generate a Tokenpost
- getget
/v1/auth/logout
- Terminate a Tokenpost
/v1/auth/refresh
- Refresh a Tokenpost
/v1/auto_attendant
- Create an Auto Attendantpost
/v1/auto_attendant/{id}
/v1/auto_attendants
- Fetch List of Auto Attendantget
/v1/blocked_number
- Block a Numberpost
/v1/blocked_number/{id}
- Delete a Blocked Numberdel
- Update a Blocked Numberput
/v1/blocked_numbers
- Fetch List of Blocked Numbersget
/v1/broadcast
- Create a Broadcastpost
/v1/broadcast/batch_status/{id}
- Get Status of Batch Lead Uploadget
/v1/broadcast/delete_leads_status/{id}
- /v1/broadcast/delete_leads_status/{id}get
/v1/broadcast/dnd/lead
- Add Lead to Account DND Listpost
/v1/broadcast/dnd/lead/{id}
- Delete Lead in Account DND Listdel
- Update Lead in Account DND Listput
/v1/broadcast/dnd/leads
- Fetch List of Leads in DND Listget
/v1/broadcast/dnd/leads/{id}
- Delete Bulk Leads in DND Listdel
- Create Bulk Leads in DND Listpost
/v1/broadcast/dnd/list
- Create a DND Listpost
/v1/broadcast/dnd/list/{id}
- Delete a DND Listdel
- Update a DND Listput
/v1/broadcast/dnd/lists
- Fetch List of DND Listget
/v1/broadcast/end/{id}
- End a Broadcastget
/v1/broadcast/{id}
/v1/broadcast/lead
- /v1/broadcast/leadpost
/v1/broadcast/lead/{id}
/v1/broadcast/leads/{id}
/v1/broadcast/leads/list/{list_id}
- /v1/broadcast/leads/list/{list_id}del
/v1/broadcast/list
- Create a Lead Listpost
/v1/broadcast/list/{id}
- Delete a Lead Listdel
- Update a Lead Listput
/v1/broadcast/lists
- Fetch List of Lead Listsget
/v1/broadcast/pause/{id}
- Pause a Broadcastget
/v1/broadcast/resume/{id}
- Resume a Broadcastget
/v1/broadcasts
- /v1/broadcastsget
/v1/broadcast/start/{id}
- Start a Broadcastget
/v1/call-details
- Fetch Details of a Callget
/v1/call/hangup
- Hangup a Callpost
/v1/call/note/{id}
/v1/call/notes/{client_number}
- Fetch notes against customer Numberget
/v1/call/options
- Call Operationspost
/v1/call/records
- Call Detail Recordsget
/v1/click_to_call
- Initiate Click to Callpost
/v1/click_to_call_support
- Initiate Click to Call Supportpost
/v1/contact/group
- Create a new contact grouppost
/v1/contact/group/{id}
- Delete a contact groupdel
- Update a contact groupput
/v1/contact/groups
- Fetch list of groupsget
/v1/contact/{id}
/v1/contacts
- Fetch list of all contactsget
/v1/contacts/batch_status/{id}
- Fetch Status of Bulk Uploadget
/v1/contacts/{id}
- Bulk Contacts in Contact Grouppost
/v1/department
- Create a departmentpost
/v1/department/{id}
- Delete a departmentdel
- Update details of departmentput
/v1/departments
- Fetch details of all departmentsget
/v1/dialer/agent_script
- Add an agent scriptpost
- Fetch an agent scriptget
/v1/dialer/agent_script/{id}
/v1/dialer/break/end
- End a Breakpost
/v1/dialer/break/start
- Start a Breakpost
/v1/dialer/break_list
- Add a break listpost
- Fetch all the break listsget
/v1/dialer/break_list/{id}
- Delete a particular break listdel
- Update a particular break listput
/v1/dialer/campaign
- Add a dialer campaignpost
- Fetch dialer campaign detailsget
/v1/dialer/campaign/{id}
/v1/dialer/disconnect_call
- Disconnect Callpost
/v1/dialer/disposition_details_update
- Disposition Detail Updatepost
/v1/dialer/disposition_list
- Add disposition listpost
- Fetch disposition listget
/v1/dialer/disposition_list/{id}
- Delete a particular disposition listdel
- Update a particular disposition listput
/v1/dialer/disposition_status
- Add disposition statuspost
/v1/dialer/disposition_status/bulk
- Add disposition status bulkpost
/v1/dialer/disposition_status/{id}
/v1/dialer/inbound_queue
- Add an Inbound Queuepost
- Fetch inbound queue detailsget
/v1/dialer/inbound_queue/{id}
- Delete Inbound Queuedel
- Update Inbound Queueput
/v1/dialer/logout
- Logoutpost
/v1/dialer/pause_code
- Add a pause codepost
/v1/dialer/pause_code/{id}
/v1/dialer/quick_transfer_list
- Add quick transfer listpost
- Fetch quick transfer listget
/v1/dialer/quick_transfer_list/{id}
- Delete a particular quick transfer listdel
- Update a particular quick transfer listput
/v1/dialer/quick_transfer_number
- Add Quick Transfer Numberpost
/v1/dialer/quick_transfer_number/{id}
/v1/dialer/session_call
- Session Callpost
/v1/dialer/skills/{skill_list_id}
- Fetch a particular skill listget
/v1/dialer/skill_lists
- Fetch List of Skill Listsget
- Create IVRpost
/v1/ivr/id
- Delete IVRdel
- Update IVRput
/v1/ivrs
- Retrieve IVRget
/v1/live_calls
- Fetch details of active callsget
/v1/my_number
- Fetch List of My Numbersget
/v1/my_number/{id}
- Update My Numberput
/v1/recording/batch_status/{id}
- Status of Recording Uploadget
/v1/recordings
- Fetch details of all recordingsget
/v1/schedule_call
- Create a schedule callpost
/v1/schedule_call/{id}
- Delete a scheduled calldel
- Update details of schedule callput
/v1/schedule_calls
- Fetch details of all schedule callsget
/v1/sms_template
- Create a SMS templatepost
/v1/sms_template/{id}
- Delete a SMS templatedel
- Update details of a SMS templateput
/v1/sms_templates
- Fetch details of all SMS templateget
/v1/timegroup
- Create a Time Grouppost
/v1/timegroup/{id}
- Delete a Time Groupdel
- Update details of a Time Groupput
/v1/timegroups
- Fetch details of all Time Groupget
/v1/user
- Create Userpost
/v1/user/{id}
/v1/users
- Fetch Multiple Usersget
/v2/broadcasts
- Fetch Lists of Broadcastget

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Disposition Detail Update

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https://api-smartflo.tatateleservices.com/v1/dialer/disposition_details_update

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