Add SFTP
This document outlines the process of using an SFTP server to store call recordings or Reports for long-term future reference.
Step 1: Setting Up SFTP
- Follow these steps to configure your account to store call recordings or reports:
- Log into your Smartflo account.
- Navigate to Settings > Manage Settings.
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Step 2: Add SFTP Configuration
- Navigate to Manage SFTP > All SFTP.
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- Click on the Add SFTP Configuration button in the top-right corner to create a new SFTP storage.
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Step 3: Fill in the Required Details
- Complete the form with the following details and click SAVE:
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Field Name | Description |
---|---|
Name | Enter a unique name for the configuration (e.g., test ). |
Select Service Type | Choose the service you want to store on your own server (e.g., Call Recordings or Reports to save all future recordings or reports). |
Host | Enter the IP of your server (e.g., 50.31.66.XXX ). |
Port | Enter the port number of your server (e.g., 4020 ). |
Username | Enter your SSH-enabled username (e.g., root ). |
Password | Enter your password. |
Private Key | Enter your private SSH key for authentication (contact your server admin for this key). |
Key Passphrase | Enter the passphrase used to encrypt the private key (contact your server admin for this phrase). |
Target Folder Path | Enter the destination path on the server where you want to store call recordings (e.g., /var/www/development ). |
Public URL | Enter the URL for users to access stored call recordings (e.g., [https://testing.xyzportal.in/sounds/callrecordings/4592](https://testing.xyzportal.in/sounds/callrecordings/4592) ). |
- Find your Target Folder Path, Host, and Username easily using the illustration below:
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Step 4: Set the Default SFTP Server
- Once your SFTP server is created, it appears under ALL SFTP. Follow these steps to set it as the default storage location:
- Click on Select an Action next to the SFTP server.
- Choose Default connection for Call Recording.
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Note: Once set, an Active for Call Recording label will appear on the SFTP.
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Updated 22 days ago