AWS/SFTP Transfer Logs

This article is focused on the AWS(Amazon Web Services) and SFTP(Secure File Transfer Protocol) recording transfer retry mechanism for the admin panel. This contains the step-by-step walkthrough about the same.

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To begin, log into your existing account on Smartflo.

Navigate to the Reporting>AWS/SFTP Transfer Logs Tab from the side navigation pane. You’ll see the list of logs for all the failed recordings.


	Field	Description
1	Call ID	Unique call identification ID assigned to each call
2	Date-Time	Date and Time of each call recording
3	Message	Failed recording error message
4	Status	Whether the recording is successfully saved or not. Valid Values: Success/Failed
5	Summary Logs	The number of retry attempts made by the user to transfer the recording.

You can search for any particular failed call recording using the corresponding details of the call such as Call-ID, From/To Date, and Status(success/failed).
Click on Failed Recording Logs View button to view the error message.
Click the Try Now button to retry each failed recording for a success message.
Click the Show Retry History button under the summary logs section to get the list of retry logs.


	Field	Description
1	Retry Attempts	Number of times a retry request is made
2	Retry Date and Time	Date and Time Info of retry attempt
3	Response Message	Success or Error Message received
4	Response Code	Unique code for each request made

Click on the Export button to download all the logs.

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